What is AWS VoiceAnalytics?

Last updated: May 07, 2025

Contact center analytics. Pay-as-you-go pricing for analytics. For voice calls, Tier 1 pricing set for first 5 million minutes. Tier 2 pricing takes effect after the first 5 million minutes.

Available Regions The prefix represents the region.
Line Item Region
APN1-VoiceAnalytics Asia Pacific region in Tokyo, Japan
APS2-VoiceAnalytics Asia Pacific region in Sydney, Australia
USE1-VoiceAnalytics US East region in Northern Virginia
USW2-VoiceAnalytics US West region in Oregon